Gray Matters AllianceGray Matters Alliance

MyCompass Experiences

One coordinated system. Three distinct experiences. One person at the center.

MyCompass, CompassCare, and CompassCare Command Center give each authorized person an experience shaped around their role, responsibilities, permissions, and purpose. The experiences work together without giving everyone the same information, controls, or authority.

Visibility and available actions depend on role, permission, authorization, purpose, consent where applicable, and need.

Three coordinated experiences, not one shared view.

MyCompass supports the person. CompassCare supports authorized caregivers and the support network. CompassCare Command Center supports authorized organizations. Each may draw on shared, authorized information, but none gives every user the same data, controls, or authority.

The MyCompass System across a person-facing iPhone and Apple Watch, the Command Center dashboard on a laptop, and a caregiver phone
MyCompass · iPhone MyCompass · Apple Watch CompassCare Command Center
Illustrative composition using demo information.

Person-facing experience

MyCompass

The experience the person uses directly.

Family & caregiver-facing experience

CompassCare

The experience authorized caregivers and support-network members use to communicate and follow up.

Organization-facing experience

CompassCare Command Center

The experience authorized organizations use to coordinate awareness across people, programs, and locations.

One moment. Three views.

The same moment looks different to each role.

  1. MyCompass Watch

    Chester’s supported MyCompass Watch notices a possible fall. He sees a simple way to respond or ask for help.

  2. CompassCare

    His authorized caregiver receives a fall alert with context, such as time and location, and can call, check in, or view details.

  3. Command Center

    Where an organization supports Chester, its authorized team sees the event in operational context, according to role.

Same person. Same system. Different experience. Different responsibility.

Access follows responsibility

Same system does not mean same access.

A person, caregiver, case manager, administrator, and professional may all support the same outcome, but they do not hold the same responsibilities or need the same information. Separate experiences help protect privacy, reduce unnecessary information, clarify responsibility, and give each authorized user tools designed for the role they actually perform.

One shared system, seen by role

  • Available to this role
  • Visible, with role-specific controls
  • Not available to this role
  • Pathway stops at a boundary

Different access, not more access. Access follows responsibility.

Illustrative and conceptual. Actual visibility depends on role, permission, authorization, purpose, consent where applicable, and need.

One system. Three levels of responsibility.

The system can scale without losing the person.

  1. One person

    MyCompass stays closest to the person and their daily life.

  2. The support network

    CompassCare extends appropriate awareness and communication to authorized caregivers.

  3. The organization

    Command Center expands awareness across people, programs, locations, and teams.

  4. Still one person

    At every scale, each individual remains a person within a support system.

Explore each experience

What each experience actually does.

Person-facing experience

MyCompass

Daily support designed around the person.

Supported iPhone, iPad, and Apple Watch experiences

MyCompass brings activities, routines, schedules, reminders, communication, tutorials, visual guidance, accessibility, wellness awareness, connected technology, and easy access to help into an experience shaped around the person’s goals, preferences, abilities, environment, and support needs. Where configured, it may also offer voice or text companion support that helps the person understand what comes next, work through a routine, or ask for help.

  • Activities, routines, schedules, reminders, and step-by-step guidance
  • Encrypted video communication with authorized caregivers
  • Tutorials, visual supports, and daily-living assistance
  • Accessibility, wellness awareness, and connected technology
  • MyCompass Watch: supported vital information for custom vital-monitoring alerts, fall awareness, gait and mobility awareness, and location awareness, where configured
  • Voice or text companion support where configured
  • Protected communication, granular content filtering, and personalized digital safeguards

The person receives an experience designed around daily life, choice, confidence, and independence, rather than a caregiver or organizational interface adapted for personal use. It is shaped around the individual, not a predetermined package.

Access boundary

Contains only the information, communication pathways, tools, and controls approved for the individual and configuration.

Family & caregiver-facing experience

CompassCare

Relevant awareness for the people providing support.

Supported Apple, Android, and web experiences

Capabilities may vary by platform and configuration.

CompassCare supports authorized caregivers, family members, direct support professionals, case managers, and other members of the support network with communication, alerts, check-ins, schedule awareness, meaningful updates, and follow-up. Family SitReps can help authorized supporters understand important changes without reviewing every individual signal or event.

  • Secure communication and connection requests
  • Role-appropriate alerts, which may include custom vital-monitoring alerts, fall alerts, and gait and mobility awareness where configured
  • Location awareness and person-specific configured location boundaries, with boundary alerts that can support elopement-related awareness
  • Check-ins, follow-up, and schedule awareness
  • Person-specific context appropriate to the caregiver’s role
  • Family SitReps and meaningful summaries
  • Recommended next steps and escalation support where configured

Caregivers receive timely, relevant awareness for the support they provide, without unrestricted access to every signal, record, or organizational function. CompassCare supports communication, continuity, and appropriate follow-up while reducing unnecessary information overload. Alerts add awareness for the people providing support. They do not detect every event or replace supervision, professional judgment, or emergency services.

Access boundary

Information, alerts, summaries, and available actions depend on role, permission, authorization, purpose, consent where applicable, and need. A family relationship, caregiver role, or professional title does not automatically provide unrestricted access.

Organization-facing experience

CompassCare Command Center

Operational awareness across people, programs, and locations.

Secure web dashboard for authorized organizational users

CompassCare Command Center gives authorized organizational teams a broader view across people, programs, locations, schedules, devices, and support activity, so teams can coordinate awareness and follow-up across an authorized caseload rather than one person at a time.

  • Multi-person and multi-location awareness
  • Prioritized alerts, follow-up, and coordination, including custom vital-monitoring, fall, and boundary alerts where configured
  • Location awareness, configured boundaries, and elopement-related awareness across an authorized caseload
  • Schedules, activities, and program visibility
  • Devices, connectivity, and implementation status
  • Reports, Family and Clinical SitReps, and approved analytics
  • Authorized health, wellness, support, and professional care context where appropriate

Purpose-built for case managers, administrators, and program leaders who need a broader operational view while preserving role-based boundaries. It supports organizational awareness and coordination; it is not a replacement for an electronic health record, professional judgment, or the organization’s operating responsibilities.

Access boundary & responsibility

Views, reports, analytics, and available actions are governed by organizational role, responsibility, authorization, purpose, and need. The operating organization remains responsible for staffing, policies, professional judgment, decisions, service delivery, and response.

Platforms

Where each experience runs today.

MyCompassPerson

iPhone AvailableiPad AvailableApple Watch AvailableApple Vision Pro Coming soon

The Apple Vision Pro experience is in development and not yet available.

CompassCareCaregivers

Apple AvailableAndroid AvailableWeb Available

Capabilities may vary by platform and configuration.

Command CenterOrganizations

Secure web dashboard AvailableMobile apps Planned

Mobile application experiences are planned and not yet available.

Nora Caregiver Intelligence

Supporting intelligence within authorized experiences.

An intelligence layer,between all experiences.

Nora can support permitted experiences by organizing authorized context, creating meaningful summaries, supporting caregiver and family education, identifying patterns or concerns, and suggesting appropriate next steps.

What Nora may access and provide depends on role, permission, authorization, purpose, configuration, and need. The relationship shown represents coordinated support, not unrestricted access or universal information sharing.

Organize context

Bring relevant information into a clearer view.

Nora may help organize authorized information from permitted experiences so caregivers and teams can better understand what may require attention.

Summarize what matters

Turn activity into role-appropriate understanding.

Nora may help create concise summaries, Family SitReps, and situational updates without requiring authorized users to review every signal or event.

Support education

Help people respond with greater confidence.

Nora may support caregiver and family education with approved information, practical explanations, and relevant micro-guidance where configured.

Support next steps

Help people consider appropriate follow-up.

Nora may surface meaningful concerns and suggest possible next steps or escalation pathways while leaving interpretation and decisions with people.

People remain responsible. Nora supports awareness, understanding, education, and coordination. It does not replace caregivers, professional judgment, organizational responsibility, or human decision-making.

No diagnosis

Nora does not provide medical diagnosis.

Human judgment

Nora does not replace caregivers or professional judgment.

Organizational responsibility

Does not assume an organization’s staffing, policy, or response responsibility.

Authorized visibility

Visibility and assistance depend on role, authorization, purpose, configuration, and need.

Nora supports authorized MyCompass experiences. It is not a separate clinical system or autonomous operating platform.

Explore Nora Caregiver Intelligence →

Human responsibility

Technology can support awareness. People remain responsible.

The person remains at the center of every configuration. Access to MyCompass, CompassCare, and CompassCare Command Center differs by role and authorization, so technology supports human decisions rather than making them.

Organizations remain responsible for staffing, monitoring, and operations. GMA provides the technology, configuration, implementation, training, and ongoing support behind each experience, but GMA does not automatically operate an organization’s response center; authorized staff do.

Explore the next step

See how the right experience could support the person and the people around them.

← Back to MyCompass Overview

Gray Matters Alliance
Gray Matters Alliance

Person-centered technology, equipment, services, and ongoing support. Every recommendation begins with the person.

Office: 122 S. Main St., St. Charles, MO 63301
Mailing: 119 S. Main St., St. Charles, MO 63301
314-266-2678
info@graymattersalliance.com

©2026 by Gray Matters Alliance. All Rights Reserved.
Designed, engineered and supported in the United States.